This guide will assist you in downloading and accessing the Hik-Connect app for viewing cameras from your phone.
Installing on Android
- Navigate to https://www.hik-connect.com/views/qrcode/hc/hc.html and click “Go to Download”
![](https://kb.bankeit.com/wp-content/uploads/2023/07/Screenshot_20230703-092646-473x1024.png)
- Download the Hik-Connect app
![](https://kb.bankeit.com/wp-content/uploads/2023/07/Screenshot_20230703-092630-2-473x1024.png)
![](https://kb.bankeit.com/wp-content/uploads/2023/07/Screenshot_20230703-092653-2-473x1024.png)
![](https://kb.bankeit.com/wp-content/uploads/2023/07/Screenshot_20230703-093512-2-473x1024.png)
- Now navigate to your downloads and install the Hik-Connect.apk
![](https://kb.bankeit.com/wp-content/uploads/2023/07/Screenshot_20230703-093541-edited.png)
For app configuration and accessing your cameras, please continue reading below in the “Accessing your cameras” segment.
Installing on Apple
- Open the app store and search for “Hik-connect”
- Select ‘Get” and approve the download
![](https://kb.bankeit.com/wp-content/uploads/2023/07/IMG_1043-1-473x1024.png)
For configuration please continue below.
Creating your account
- Open the app.
- Click “Ok”
![](https://kb.bankeit.com/wp-content/uploads/2023/07/Screenshot_20230703-093607-2-edited.png)
- Click “Login/Register”
![](https://kb.bankeit.com/wp-content/uploads/2023/07/Screenshot_20230703-093615-473x1024.png)
- Enter your email address and create a password, then select “Get Security Code”
![](https://kb.bankeit.com/wp-content/uploads/2023/07/Screenshot_20230703-093645-473x1024.png)
- Enter the code shown and select “Ok”
![](https://kb.bankeit.com/wp-content/uploads/2023/07/Screenshot_20230703-093820-3-edited.png)
- You will now be emailed a security code, enter it to proceed
![](https://kb.bankeit.com/wp-content/uploads/2023/07/Screenshot_20230703-093959-4-edited.png)
Now that you’ve created your account, you will need an invitation to the camera system.
Accessing the camera system
- You should receive this popup, select “View now”
![](https://kb.bankeit.com/wp-content/uploads/2023/07/Screenshot_20230703-094017-1-edited.png)
- Select “Accept”
![](https://kb.bankeit.com/wp-content/uploads/2023/07/Screenshot_20230703-094021-2-edited.png)
- You should now see your device under “My Devices”
![](https://kb.bankeit.com/wp-content/uploads/2023/07/Screenshot_20230703-094113-1-473x1024.png)
- Clicking on the device should now show you the cameras and various options
![](https://kb.bankeit.com/wp-content/uploads/2023/07/Screenshot_20230703-094130-2-473x1024.png)