• Accessing Cameras on an Avcon NVR

    • April 6, 2023
    • kbadmin

    This guide will walk you through installing the necessary plugins to view cameras that use an Avcon NVR via the web.

  • Edit Users in NVMS

    • January 6, 2023
    • kbadmin

    Administrators can update users using NVMS on compatible systems by following this guide. This guide assumes the user has the correct permissions as well as NVMS already installed and configured for the desired system. Select the Control Panel tab and then Edit or Delete Device. Select the system that you…

  • Holiday Schedule

    • December 9, 2022
    • kbadmin

    Use this form to submit updated holiday/closure hours for your business. Your phone system will be updated to follow your after hours treatment for these days. You can access this form directly at this link as well: Holiday Schedule

  • Update Shared Mailbox Settings

    • September 7, 2022
    • kbadmin

    This guide will help you update various settings for a shared mailbox. You can use this method to edit Automatic Replies, Forwarding, or other account specific settings for a shared mailbox that you have full access to. Open Outlook on the web at https://outlook.office.com On the right hand side click…

  • How to Encrypt Emails in Microsoft 365

    • July 8, 2022
    • kbadmin

    Encrypted emails provide another layer of security when working with confidential information. The following will show you how to send an encrypted email from Outlook and what the receiving party will see if they are using another email client. How to Send Encrypted Email in Outlook Viewing Encrypted Emails The…

  • Create a Presentation using Teams

    • April 4, 2022
    • kbadmin

    This article will show you how you can use Microsoft Teams to create a presentation recording. Open Teams and navigate to your Calendar (1) and press the Meet now (2) button Enter the title of your recording (1) and press Start meeting (2) Adjust video and audio settings and press…

  • Avanan Email Banners and Quarantine

    • March 23, 2022
    • kbadmin

    Avanan is an AI based email security service that focuses on phishing protection. The following are the notifications you may receive from the system as well as actions you may take. Quarantined Emails When a phishing or otherwise dangerous email is found, it will be held in quarantine. You will…

  • Web Content Filtering

    • January 14, 2022
    • kbadmin

    Please complete this form to update the types of websites we allow or block for your users. For immediate assistance please call support at 321-607-3000 You can access this form directly at this link as well: Web Content Filtering Selection

  • How to Start a Conference with Yealink Phones

    • January 7, 2022
    • kbadmin

    This article will walk you through the steps of creating and adding people to a conference call while using Yealink phones. Start a Conference Start a call to someone that is going to be in the conference Once you have the other person on the line, press the conference button…

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