The Snipping Tool is a great and easy way to share portions of your screen to colleagues or to support. There are multiple ways of accessing the snipping tool: You can use the keyboard shortcut “Windows Key + Shift + S” You can hit the Windows Key and then type…
This guide will go over how to add a signature to your emails in the Outlook Desktop App. In the top left click “File” and then in the bottom left click “Options” Select (1) “Mail” and then (2) “Signatures” Click “New” and then name your signature and select “Ok” Right…
Users often write down, reuse, or use insecure passwords which can lead to compromised accounts. A password manager solves all of these while also providing convenience. We have chosen Keeper as the password manager we deploy to all clients. What is Keeper? Keeper is a password manager. Password managers create…
This guide will show you how to change your default applications for resources like mail, and browser. Click the Windows icon in the bottom left corner of your screen and then click “Settings” Go to “Apps” and then on the left click “Default Apps” Now just select which resource you…
This guide will walk you through opening a shared mailbox in the Outlook Web App in the instance you can’t use the desktop app. Go to https://outlook.office.com On the left, right click “Folders” and then “Add shared folder” Type in the email of the mailbox you would like to add…
This will show you how to add a contact list from SharePoint to your Outlook. In Teams, (1) go to your company’s team and click the 3 dots in the top right and then (2) click “Open in SharePoint” On the left, click “Site Contents” Open the contact list you…
This article will go over how to allow another person, called a Delegate, to access and manage your calendar. There are 3 levels of permissions for delegates: Reviewer Delegates can view your items Author Delegates can view your items and create, edit, and delete their own, delegates can not edit…
This guide will go over how to share your passwords using Keeper so you can keep them secure. Go to https://keepersecurity.com/vault/# and log in if you are not already. Right click on the password you would like to share and then select “Share” Here you can (1) choose who to…
This guide will walk you through enabling/disable Keeper’s Autofill and Auto Submit functionalities and explain what they do. (Note: this guide will be using Google as an example but it works on all sites that you use Keeper for) Autofill Autofill means that when Keeper sees that there is a…
This guide will go over how to change a password and subsequently log in after using Keeper. Note: we will be using Google’s Gmail as an example. Keeper will function the same with all sites. First, select the option to change your password. Some sites will prompt you to reenter…