Identify the cables attached to your existing phone if applicable. These cables will plug into the same ports on your new phone. Network This is the connection from your phone to the rest of the network, shown in blue in the picture above. Depending on the phone manufacturer it may…
SNAPmobile is an IOS and Android application that will allow you to use your service anytime, anywhere, from any IOS or Android device. The following instructions will allow you to configure the SNAPmobile application on your IOS or Android device. Requirements: Download SNAPmobile Account Setup When prompted for the Host…
Office has built in resources for integrating physical rooms such as meeting rooms, auditoriums, etc. into Office. This is done using Room Mailboxes. A room mailbox is a resource mailbox that’s assigned to a physical location (a conference room, an auditorium, or a training room). With room mailboxes, users can…
We ask that you complete the following form to remove an existing user from your organization. This process helps us properly secure accounts and equipment. Please submit user removal requests at least 48 hours before end date. If you must remove a user immediately, please contact support at 321-607-3000 You…
We ask that you complete the following form to add a new user to your organization. This process helps us meet your expectations in getting your new user ready for work as quickly as possible. Please submit new user requests at least 48 hours before start date. For immediate assistance…
There are several ways to request support. This document will walk you through how to receive support and how support requests are processed. How to Request Support Processing Support Requests Priority Certain support requests have higher priority than others due to how they affect a business. As we assign the…
This is a quick start guide on how to use your new phones. If you need any further assistance please call us at (321) 607-3000, or email us at support@bankeit.com. Change Voicemail PIN Press the Message or Envelope icon on your phone. If you don’t see this key, you can dial 9901. Enter…
If you made a change you don’t wish to keep you can revert a file to a previous version that you saved. This will walk you through opening the a previous version. Through File Explorer Open File Explorer and navigate to your file, then left click the file once and…
Contact groups are useful if you mail a specific group of people frequently, they make sure that no one is left out or forgotten. This guide will walk you through how to create and use contact groups. In Outlook, in the bottom left click Contacts At the top select “New…
Sometimes ProofPoint will mark emails you might need as spam, you can release them on your own via this method. Open this link and log in to ProofPoint using your email and password you created https://us1.proofpointessentials.com/app/login.php On the left, check the box next to the email(s) that you want to…